# Support for Speaker Cleaner: Clear Wave Hz

Help for Speaker Cleaner: Clear Wave Hz. Email store@aivanaapps.com and a person at Aivana LLC in New York will read it. Put Speaker Cleaner in the subject so it is sorted correctly.

Email: store@aivanaapps.com

## Questions

### The tone does not play.

Turn off Silent mode, raise the volume, and disconnect Bluetooth headphones so the sound comes from the iPhone speaker. The tone has to play from the phone itself.

### The speaker is still muffled.

Leave the iPhone in a dry place with airflow. Water can take hours to leave the grille. If it is still muffled after a day of drying, the speaker may be damaged and a tone will not repair it.

### I see a liquid-detected alert.

That alert is about the connector, not the speaker. Unplug the cable and let the port dry. Speaker Cleaner does not clear that alert.

### How do I reach a person?

Email store@aivanaapps.com with the subject line for this app. Include your iPhone model and iOS version.

## Delete data on this iPhone

Delete the app to remove its local data. Aivana does not keep a server copy under this policy. Deleting the app does not delete iCloud contacts, your photo library, or an Apple subscription.

App page: https://aivanaapps.com/apps/speaker-cleaner/
Source: https://aivanaapps.com/apps/speaker-cleaner/support/