# Support for Driftly: White Noise & Sleep

Help for Driftly: White Noise & Sleep. Email store@aivanaapps.com and a person at Aivana LLC in New York will read it. Put Driftly in the subject so it is sorted correctly.

Email: store@aivanaapps.com

## Questions

### The sound stops when the screen locks.

Keep the app in the foreground long enough for playback to start, and check that Silent mode is off. If another app takes over the audio session, Driftly will pause. Email us if it still stops on its own, with the iPhone model and iOS version.

### I want the sound to stop on its own.

Use the sleep timer in the app and pick a duration. The timer is on the device.

### Is there a subscription?

No. Driftly has no in-app purchases.

### How do I contact support?

Email store@aivanaapps.com with Driftly in the subject.

## Delete data on this iPhone

Delete the app to remove its local data. Aivana does not keep a server copy under this policy. Deleting the app does not delete iCloud contacts, your photo library, or an Apple subscription.

App page: https://aivanaapps.com/apps/driftly/
Source: https://aivanaapps.com/apps/driftly/support/